Senior HPC & AI Networking Support Engineer

NVIDIA Corporation; Northern (KY); Hybrid; USD 108,000 - 173,000; Full time

Benefits offered by this job

Equity

Job summary

NVIDIA Corporation seeks a Senior HPC Support Engineer – Ethernet / AI Infrastructure to engage with prestige customers and provide comprehensive solutions for data center networking installations, maintenance, and operations. You will work with Linux systems and NVIDIA Spectrum-X technologies to resolve complex issues.

The role requires 5+ years in high-level customer support for hardware and software, strong English communication, and collaboration across engineering and support teams.

Qualifications

• 5+ years in in-depth customer support and debugging for hardware and software products.
• Proven ability to resolve complex networking and Linux-based issues in enterprise environments.
• Strong written and verbal English; excellent communication and collaboration skills.

Responsibilities

• Resolve sophisticated customer concerns through research and reproduction.
• Support installations, operation, and maintenance of NVIDIA Ethernet Switching and AI infrastructure.
• Collaborate with engineering, marketing, and support teams to improve product and tools.

Skills

Networking tech

Linux admin

Communication skills

Problem solving

Customer support

Education

Bachelor's degree in Networking/CS/Engineering

Tools

TCPDUMP

Wireshark

Docker

Kubernetes

Job description

NVIDIA Corporation seeks a Senior HPC Support Engineer – Ethernet / AI Infrastructure to engage with prestige customers and provide comprehensive solutions for data center networking installations, maintenance, and operations. You will work with Linux systems and NVIDIA Spectrum-X technologies to resolve complex issues.

The role requires 5+ years in high-level customer support for hardware and software, strong English communication, and collaboration across engineering and support teams.