Senior HPC AI Infra Engineer - Onsite/Remote | Equity

NVIDIA; Nashville (TN); Hybrid; USD 108,000 - 172,500; Full time

Benefits offered by this job

Equity options

Comprehensive benefits package

Inclusive work environment

Job summary

NVIDIA is looking for a Senior HPC Support Engineer specializing in Ethernet and AI Infrastructure, to provide innovative solutions for customers. This role involves both on-site and remote support, troubleshooting complex networking problems, and working with cross-functional teams. The ideal candidate has extensive experience in customer support for hardware/software systems and expertise in networking technologies.

Base salary is competitive, with a range of $108,000 to $207,000 based on experience. Equity and benefits are provided, promoting an inclusive work environment.

Qualifications

• 5+ years in customer support for hardware and software.
• Degree in Networking, Computer Science, or equivalent.
• Experience with established AI technologies.

Responsibilities

• Resolve sophisticated customer technical issues.
• Provide product support via calls and emails.
• Collaborate with internal teams on customer feedback.

Skills

Networking Technology

Linux OS System Administration

Debugging Networking Protocols

Data Center Technologies

AI Solutions Adoption

Education

Degree in Networking or IT

Tools

Wireshark

TCPDUMP

Docker

Kubernetes

Job description

NVIDIA is looking for a Senior HPC Support Engineer specializing in Ethernet and AI Infrastructure, to provide innovative solutions for customers. This role involves both on-site and remote support, troubleshooting complex networking problems, and working with cross-functional teams. The ideal candidate has extensive experience in customer support for hardware/software systems and expertise in networking technologies.

Base salary is competitive, with a range of $108,000 to $207,000 based on experience. Equity and benefits are provided, promoting an inclusive work environment.