Senior Home Lending Advisor: Expert Mortgage Guidance

Testing Site - JPMC; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase is hiring a Senior Home Lending Advisor within Chase Home Lending. You will serve as the primary contact for customers through the life of the loan, applying deep knowledge of home lending products to guide decisions and promote appropriate solutions.

You will coach bank teams, collaborate with bankers, and work under regulatory requirements to deliver an outstanding customer experience while growing mortgage originations across footprint territories.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Mortgage lending

Sales experience

Real estate knowledge

Communication skills

Education

Bachelor's degree or equivalent work experience

Job description

JPMorgan Chase is hiring a Senior Home Lending Advisor within Chase Home Lending. You will serve as the primary contact for customers through the life of the loan, applying deep knowledge of home lending products to guide decisions and promote appropriate solutions.

You will coach bank teams, collaborate with bankers, and work under regulatory requirements to deliver an outstanding customer experience while growing mortgage originations across footprint territories.