Senior Home Lending Advisor: Mortgage Expert

Testing Site - JPMC; Hoover (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Home Lending Advisor to guide clients through the loan process, providing expert knowledge on home lending products and serving as the primary contact throughout the loan life cycle.

The role emphasizes regulatory compliance, collaboration with bankers, and a focus on delivering an outstanding customer experience while growing mortgage originations in footprint territories.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing marketing efforts and cross-sell programs.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations in footprint territories.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and knowledge.

Skills

Mortgage lending

Sales experience

FHA/VA knowledge

Communication skills

Education

Bachelor's degree or equivalent

Tools

NMLS system

Job description

JPMorgan Chase is seeking a Senior Home Lending Advisor to guide clients through the loan process, providing expert knowledge on home lending products and serving as the primary contact throughout the loan life cycle.

The role emphasizes regulatory compliance, collaboration with bankers, and a focus on delivering an outstanding customer experience while growing mortgage originations in footprint territories.