Senior Helpdesk & Workstation Engineer

Mindlance; Fresno (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology service provider is seeking a skilled IT Support Specialist in Fresno, CA. The successful candidate will be responsible for supporting hardware and software for desktop and laptop computers, troubleshooting issues, and maintaining network systems. Ideal applicants will have at least 5 years of experience and possess excellent customer service and problem-solving skills. The position requires the ability to work both independently and as part of a team in a fast-paced environment. Interested candidates can reach out for more information.

Qualifications

• 5+ years of experience in hardware and software support.
• Ability to troubleshoot LAN, server, and connectivity issues.
• Experience with ticketing systems.

Responsibilities

• Support and troubleshoot hardware and software problems.
• Install hardware and software on workstations.
• Maintain network and telecommunications systems.
• Re-image computers and perform data migrations.

Skills

Knowledge of hardware components

Strong software experience

Excellent customer service skills

Documentation skills

Problem solving skills

Organizational skills

Oral communication skills

Team-oriented skills

Windows installation

Apple installation

Self-motivated

Flexibility

User training

Job description

A technology service provider is seeking a skilled IT Support Specialist in Fresno, CA. The successful candidate will be responsible for supporting hardware and software for desktop and laptop computers, troubleshooting issues, and maintaining network systems. Ideal applicants will have at least 5 years of experience and possess excellent customer service and problem-solving skills. The position requires the ability to work both independently and as part of a team in a fast-paced environment. Interested candidates can reach out for more information.