A national recruiting company is seeking a Technical Support Specialist based in Fresno, California. This role involves providing support for hardware and software issues, maintaining network systems, and utilizing a ticketing system. Candidates must have over 5 years of experience, excellent problem-solving, organizational, and communication skills. The position requires the ability to work well in a team and independently in a fast-paced environment. Competitive rates and varied projects offered.
Qualifications
5+ years of experience in technical support.
Strong knowledge of hardware and software troubleshooting.
Ability to work independently and prioritize tasks.
Responsibilities
Support and troubleshoot hardware and software problems.
Install hardware and software on workstations.
Set up and maintain network and telecommunications systems.
Troubleshoot LAN, server, and connectivity issues.
Utilize ticketing system as needed.
Skills
Hardware knowledge
Software experience
Customer service skills
Documentation skills
Problem solving skills
Organizational skills
Oral communication skills
Teamwork
Windows deployment
Apple deployment
Self-motivation
Job description
A national recruiting company is seeking a Technical Support Specialist based in Fresno, California. This role involves providing support for hardware and software issues, maintaining network systems, and utilizing a ticketing system. Candidates must have over 5 years of experience, excellent problem-solving, organizational, and communication skills. The position requires the ability to work well in a team and independently in a fast-paced environment. Competitive rates and varied projects offered.