Help Desk Technician: Hardware, Software & Networking

Mindlance; Groveport (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

A national recruiting company is seeking a support technician in Groveport, Ohio. Responsibilities include troubleshooting hardware and software issues for desktop and laptop computers, maintaining network systems, and training end users. Ideal candidates will possess strong customer service skills, excellent communication, and the ability to work independently while managing priorities in a fast-paced environment. This role offers an opportunity to work with leading employers across the country.

Qualifications

• Possess a working knowledge of hardware components and configurations.
• Excellent customer service skills to work effectively with clients and vendors.
• Must be self-motivated and work with minimal supervision.

Responsibilities

• Support and troubleshoot hardware and software problems for computers.
• Troubleshoot LAN, server, and connectivity issues.
• Set up and maintain network and telecommunications systems.

Skills

Customer service skills

Troubleshooting skills

Problem-solving skills

Organizational skills

Communication skills

Job description

A national recruiting company is seeking a support technician in Groveport, Ohio. Responsibilities include troubleshooting hardware and software issues for desktop and laptop computers, maintaining network systems, and training end users. Ideal candidates will possess strong customer service skills, excellent communication, and the ability to work independently while managing priorities in a fast-paced environment. This role offers an opportunity to work with leading employers across the country.