Helpdesk Analyst level 3

360 IT Professionals; Little Rock (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

An IT service company is seeking a Desktop Field Technician in Little Rock, AR, to assist end users with computer-related issues, including hardware and software malfunctions. Candidates must have CompTIA certifications like A+ or Network+ and experience in Active Directory Administration. Travel is required, with expenses reimbursed. Local candidates will interview in-person. Join to enhance your IT skills with a performance-driven team focused on delivering optimal technology solutions.

Qualifications

• Experience with Desktop / Laptop / Tablet Hardware.
• Must have a Valid Driver’s License.
• Current Vehicle Insurance Certificates are required.

Responsibilities

• Provide end users assistance solving computer-related problems.
• Manage imaging and LAN connection issues.
• Troubleshoot malfunctions and program problems.

Skills

Microsoft Windows Desktop OS (Windows 7, 8, 8.1, 10)

Active Directory Administration

Remote Access (i.e., LogMeIn)

CISCO Switches

Education

Certifications (CompTIA: A+ or Network+)

Certifications (MS)

Job description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile.

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one’s business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel’s through us.

We make sure that we deliver performance-driven products that are optimally developed as per your organization’s needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

• Microsoft Windows Desktop OS (Windows 7, 8, 8.1, 10)
• Active Directory Administration
• Desktop / Laptop / Tablet Hardware
• Remote Access (i.e., LogMeIn)
• Certifications (CompTIA: A+ or Network+)
• CISCO Switches
• Windows Server 2008 R2 or later Release
• Certifications (MS)

The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems.

Central Office

Travel Required - travel expenses reimbursed.

Valid Driver’s License

Current Vehicle Insurance Certificates

Local Candidates: In-person interviews in Little Rock