Senior IT Support Technician — Onsite & Travel in WI
CDW
14 days+
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Job summary
A technology solutions firm is seeking a Senior IT Support Technician in Milwaukee, WI. This mid-senior level position involves providing top-tier IT support across various locations, troubleshooting software and hardware issues, and ensuring compliance with HIPAA standards. Ideal candidates will have over 7 years of support experience and the ability to travel for on-site assistance. Competitive pay rates between $35-$40 per hour are offered, along with medical and vision insurance benefits.
Qualifications
- 7+ years of proven IT support experience, including Tier 1 and Tier 2.
- Experience in hardware and software troubleshooting.
- Ability to diagnose and resolve network connectivity issues.
Responsibilities
- Provide Tier 1 and Tier 2 support for workstations and peripherals.
- Ensure compliance with HIPAA and other operational standards.
- Travel to various facilities for technical support.
Skills
Proven IT support experience (7+ years)
Hardware and software setup, troubleshooting, and support
Diagnosing and resolving network connectivity issues
Tools
Microsoft 365
HIPAA-compliant security tools
Job description
A technology solutions firm is seeking a Senior IT Support Technician in Milwaukee, WI. This mid-senior level position involves providing top-tier IT support across various locations, troubleshooting software and hardware issues, and ensuring compliance with HIPAA standards. Ideal candidates will have over 7 years of support experience and the ability to travel for on-site assistance. Competitive pay rates between $35-$40 per hour are offered, along with medical and vision insurance benefits.
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