Senior IT Support Technician — Onsite & Travel in WI

CDW; Milwaukee (WI); On-site; USD 48,216 - 55,104; Part time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A technology solutions firm is seeking a Senior IT Support Technician in Milwaukee, WI. This mid-senior level position involves providing top-tier IT support across various locations, troubleshooting software and hardware issues, and ensuring compliance with HIPAA standards. Ideal candidates will have over 7 years of support experience and the ability to travel for on-site assistance. Competitive pay rates between $35-$40 per hour are offered, along with medical and vision insurance benefits.

Qualifications

• 7+ years of proven IT support experience, including Tier 1 and Tier 2.
• Experience in hardware and software troubleshooting.
• Ability to diagnose and resolve network connectivity issues.

Responsibilities

• Provide Tier 1 and Tier 2 support for workstations and peripherals.
• Ensure compliance with HIPAA and other operational standards.
• Travel to various facilities for technical support.

Skills

Proven IT support experience (7+ years)

Hardware and software setup, troubleshooting, and support

Diagnosing and resolving network connectivity issues

Tools

Microsoft 365

HIPAA-compliant security tools

Job description

A technology solutions firm is seeking a Senior IT Support Technician in Milwaukee, WI. This mid-senior level position involves providing top-tier IT support across various locations, troubleshooting software and hardware issues, and ensuring compliance with HIPAA standards. Ideal candidates will have over 7 years of support experience and the ability to travel for on-site assistance. Competitive pay rates between $35-$40 per hour are offered, along with medical and vision insurance benefits.