Senior Help Desk

Polarits; Baltimore (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Polarits is seeking a Senior Help Desk professional to fill a back-fill role in Baltimore, MD. Onsite work required with enterprise IT support across hardware, software, and enterprise applications. Minimum seven years of experience demanded.

The candidate should have at least three years of experience with JIRA or ServiceNow, plus three years in LAN/WAN/WAP support and antivirus management within large networks. Immediate interview process and relocation not mentioned.

Qualifications

• Seven years of experience in an enterprise IT environment supporting computer hardware, software, and enterprise applications.
• At least three years of experience using JIRA, ServiceNow or other help desk ticketing applications.
• Three years of experience supporting LAN, Switching, and Wireless Access Points (WAP) or related.
• Three years of experience managing enterprise antivirus solutions.

Skills

Enterprise IT

JIRA/ServiceNow

LAN/WAN/WAP

Antivirus management

Tools

JIRA

ServiceNow

Job description

Hello Folks, Hope you are doing good!

One of our direct client is looking for Senior Help Desk and it's a back fill role.

Senior Help Desk

Location: Baltimore, MD

Mode of Work: Onsite

• A minimum of seven (7) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications.
• A minimum of three (3) years of experience using JIRA, Service now or other help desk ticketing applications.
• A minimum of three (3) years of experience supporting Lan, Switching, and Wireless Access Points (WAP) or related.
• A minimum of three (3) years of experience managing enterprise antivirus solutions.

Thanks & Regards

Jagdish

Manager - IT Staffing

Email ID: [e-mail] | Phone: [phone]

6095 Marshalee Dr, Suite 250, Elkridge, MD 21075

www.polarits.com

Consulting | Technology | Development

Offices: Maryland | Georgia | India

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