Senior IT Help Desk Engineer - Onsite Baltimore

Polarits

Baltimore (MD)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Job summary

Polarits is seeking a Senior Help Desk professional to fill a back-fill role in Baltimore, MD. Onsite work required with enterprise IT support across hardware, software, and enterprise applications. Minimum seven years of experience demanded.

The candidate should have at least three years of experience with JIRA or ServiceNow, plus three years in LAN/WAN/WAP support and antivirus management within large networks. Immediate interview process and relocation not mentioned.

Qualifications

  • Seven years of experience in an enterprise IT environment supporting computer hardware, software, and enterprise applications.
  • At least three years of experience using JIRA, ServiceNow or other help desk ticketing applications.
  • Three years of experience supporting LAN, Switching, and Wireless Access Points (WAP) or related.
  • Three years of experience managing enterprise antivirus solutions.

Skills

Enterprise IT
JIRA/ServiceNow
LAN/WAN/WAP
Antivirus management

Tools

JIRA
ServiceNow

Job description

Polarits is seeking a Senior Help Desk professional to fill a back-fill role in Baltimore, MD. Onsite work required with enterprise IT support across hardware, software, and enterprise applications. Minimum seven years of experience demanded.

The candidate should have at least three years of experience with JIRA or ServiceNow, plus three years in LAN/WAN/WAP support and antivirus management within large networks. Immediate interview process and relocation not mentioned.

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