Senior Healthcare Admin & Scheduling Specialist

VCU Health; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Job summary

VCU Health in Richmond, VA seeks a Program Support Assistant Senior to deliver high-quality administrative support in a fast-paced hospital setting. You will manage scheduling, prepare documents, and assist clinical teams to optimize daily operations.

Requirements include 3+ years in secretarial/administrative roles, proficiency with Microsoft Office and calendar tools, and a high school diploma or equivalent. The role runs 7:00 a.m. to 5:30 p.m., Monday to Thursday, onsite.

Qualifications

• Minimum of three (3) years of previous secretarial/administrative work experience in an office setting.
• Experience with Microsoft Office applications and e-mail/calendaring.
• High school diploma or equivalent; Associate’s Degree preferred.

Responsibilities

• Act as corporate business agent in delegated areas of responsibility.
• Assist daily operations by communicating scheduling needs of team members or patients to the Director; maximize outpatient or resident scheduling needs.
• Provide administrative support to clinical service team by completing documentation; create documents and resources for the team.
• Facilities work orders and service desk tickets; coordinate purchases for assigned clinical areas.
• Orient new team members, affiliates, students and volunteers to department resources.
• Serve as the timekeeper for the assigned clinical area.

Skills

Secretarial/administrative experience

Customer service

Education

High school diploma or equivalent

Associate’s Degree in Business, Accounting or related field

Tools

Microsoft Office

Email calendaring

Job description

VCU Health in Richmond, VA seeks a Program Support Assistant Senior to deliver high-quality administrative support in a fast-paced hospital setting. You will manage scheduling, prepare documents, and assist clinical teams to optimize daily operations.

Requirements include 3+ years in secretarial/administrative roles, proficiency with Microsoft Office and calendar tools, and a high school diploma or equivalent. The role runs 7:00 a.m. to 5:30 p.m., Monday to Thursday, onsite.