Senior Healthcare Admin & Program Coordinator

Tufts Medical Center; Framingham (MA); On-site; USD 37,000 - 47,000; Full time

Job summary

Tufts Medicine in Massachusetts seeks an experienced administrator to manage and coordinate program support services. The role focuses on operational planning, budget oversight, staffing, scheduling, and frontline office duties to enable high-quality patient care.

Responsibilities include workflow development, data analysis, reporting, and ensuring regulatory compliance. Strong communication and organizational skills are essential for success in this hands-on, collaborative environment.

Qualifications

• Bachelor's degree in Business or related field AND Three (3) years’ administrative experience
• Associate's degree in Business or related field AND Five (5) years' administrative experience
• High School diploma or equivalent AND Seven (7) years' administrative experience
• Master’s in Business, Healthcare Administration, or related field (preferred)

Responsibilities

• Collaborates with leadership to improve service outcomes.
• Oversees day-to-day functions including budget compliance, payroll, staffing, scheduling, front desk operations, revenue capture, and insurance authorization.
• Acts as first-level go-to for clerical needs of the program including timesheets, supplies, mail, and billing.
• Develops workflows within the program and guides teams to improve efficiency.
• Coordinates staffing patterns to ensure uninterrupted patient care and efficient workflows.
• Collects and analyzes data to inform decisions and communicates progress to management.

Skills

Customer service

Business skills

Organizational skills

Administrative skills

Collaboration

Project management

Education

Bachelor's degree in Business or related field

Associate's degree in Business or related field

High School diploma or equivalent

Master’s in Business or Healthcare Administration

Tools

Word processing

Spreadsheets

Job description

Tufts Medicine in Massachusetts seeks an experienced administrator to manage and coordinate program support services. The role focuses on operational planning, budget oversight, staffing, scheduling, and frontline office duties to enable high-quality patient care.

Responsibilities include workflow development, data analysis, reporting, and ensuring regulatory compliance. Strong communication and organizational skills are essential for success in this hands-on, collaborative environment.