Senior HCM Payroll & Systems Implementation Analyst

Crowe; Nashville (TN); On-site; USD 76,000 - 151,000; Full time

Job summary

Crowe is seeking an experienced consultant to help public sector clients solve complex business problems using technology and AI-enabled insights. You will learn, collaborate across teams, and develop both technical and transferable skills while building trusted client relationships.

In this role, you will apply Agile practices, gather requirements, and deliver high-quality reports and presentations, with opportunities to lead accounts and contribute to strategic initiatives across Crowe's

Qualifications

• Undergraduate degree and a minimum of 5 years of technology project business analysis experience.
• In-depth knowledge of HR/Payroll processes.
• Prior experience working on HCM technology implementation projects or implementing payroll or HCM software.
• Prior experience using ALM software (JIRA, DevOps, ELM).
• Experience performing work in a structured Agile or Scrum environment.
• Strong experience working with public sector clients.
• Strong analytical thinking, attention to detail, and quantitative skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Self-motivated, flexible, and capable of working both independently and collaboratively.

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Support clients with analytical research to align policies, procedures, and business needs with configured functionality
• Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality.
• Support testing and reconciliation from the functional / business process perspective
• Work closely with project managers to ensure projects are completed on time and within budget.
• Support proposal development, client relationship management, and business development efforts.

Skills

HR/Payroll

ALM tools

Agile / Scrum

Public sector

Microsoft Office

Communication

Analytical thinking

Attention to detail

Independent & collaborative work

Education

Undergraduate degree

Tools

JIRA

DevOps

ELM

Job description

Crowe is seeking an experienced consultant to help public sector clients solve complex business problems using technology and AI-enabled insights. You will learn, collaborate across teams, and develop both technical and transferable skills while building trusted client relationships.

In this role, you will apply Agile practices, gather requirements, and deliver high-quality reports and presentations, with opportunities to lead accounts and contribute to strategic initiatives across Crowe's