Senior HCM Payroll & Systems Implementation Analyst

Crowe; Tampa (FL); On-site; USD 76,000 - 151,000; Full time

Job summary

Crowe is seeking a seasoned Consultant to help design and deliver technology-driven business solutions for public sector clients across the United States. You will combine analytical rigor with strong communication to drive impactful outcomes and client value.

The role emphasizes collaboration, adaptability, and ownership of client relationships, with opportunities to contribute to account strategy and delivery excellence while advancing your career.

Qualifications

• Undergraduate degree and a minimum of 5 years of professional experience performing technology project business analysis.
• In-depth knowledge of HR/Payroll processes.
• Prior experience on HCM tech implementations or payroll/HCM software.
• Experience using ALM software (JIRA, DevOps, ELM).
• Experience working in a structured Agile or Scrum environment.
• Strong analytical thinking, attention to detail, and quantitative skills.
• Excellent written and verbal communication skills.
• Experience with public sector clients.

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather requirements.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Support clients with analytical research to align policies, procedures, and business needs with configured functionality.
• Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality.
• Support testing and reconciliation from the functional / business process perspective.
• Work closely with project managers to ensure projects are completed on time and within budget.
• Support proposal development, client relationship management, and business development efforts.

Skills

HR/Payroll

Agile/Scrum

Public sector

Communication

Analytical thinking

MS Office

Self-motivated

Education

Undergraduate degree

Certifications (CBAP, CSM, PMI-PBA, PMP)

Tools

JIRA

DevOps

ELM

Job description

Crowe is seeking a seasoned Consultant to help design and deliver technology-driven business solutions for public sector clients across the United States. You will combine analytical rigor with strong communication to drive impactful outcomes and client value.

The role emphasizes collaboration, adaptability, and ownership of client relationships, with opportunities to contribute to account strategy and delivery excellence while advancing your career.