Senior HCM Payroll Systems Implementation Analyst

Crowe; Knoxville (TN); On-site; USD 76,000 - 151,000; Full time

Job summary

Crowe is seeking a seasoned consultant to tackle technology project business analysis in a dynamic consulting environment. You will collaborate with public sector clients, shape requirements, and drive solutions using Agile practices while building client relationships.

You will own stakeholder engagements, produce high-quality analyses and reports, and support accounts growth with a growth mindset and strong communication skills.

Qualifications

• Undergraduate degree and a minimum of 5 years of professional experience performing technology project business analysis.
• In-depth knowledge of HR/Payroll processes.
• Prior experience working on HCM technology implementation projects or implementing payroll or HCM software.
• Prior experience using ALM software (JIRA, DevOps, ELM).
• Experience performing work in a structured Agile or Scrum environment.
• Strong experience working with public sector clients.
• Strong analytical thinking, attention to detail, and quantitative skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Self-motivated, flexible, and capable of working both independently and collaboratively.
• A consistent record of delivering high-quality work under tight deadlines.

Responsibilities

• Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges.
• Analyze business operations and develop actionable recommendations for improvement.
• Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements.
• Deliver high-quality written reports, process documentation, and engaging client presentations.
• Support clients with analytical research to align policies, procedures, and business needs with configured functionality
• Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality.
• Support testing and reconciliation from the functional / business process perspective
• Work closely with project managers to ensure projects are completed on time and within budget.
• Support proposal development, client relationship management, and business development efforts.

Skills

HR/Payroll knowledge

Public sector experience

Agile/Scrum

Communication skills

Analytical thinking

MS Office proficiency

Education

Undergraduate degree

Tools

JIRA

DevOps

ELM

Job description

Crowe is seeking a seasoned consultant to tackle technology project business analysis in a dynamic consulting environment. You will collaborate with public sector clients, shape requirements, and drive solutions using Agile practices while building client relationships.

You will own stakeholder engagements, produce high-quality analyses and reports, and support accounts growth with a growth mindset and strong communication skills.