Senior GTM Strategy Director, Patient Services

Syneos Health/ inVentiv Health Commercial LLC; Raleigh (NC); Remote; USD 190,000 - 220,000; Full time

Job summary

Syneos Health is seeking a Senior Director, Go-To-Market (GTM) Strategy, Patient Services to lead cross-functional commercial initiatives, shaping strategy and translating capabilities into customer solutions.

This leadership role partners with Business Development, Operations and Marketing to drive growth, oversee messaging, playbooks, and customer collateral, and influence enterprise planning across a matrixed organization.

Qualifications

• Bachelor's degree or higher in a relevant field with business acumen and healthcare focus.
• Experience in customer pursuits including RFI/RFP responses and bid defense activities.
• Strong understanding of healthcare, CRO, clinical research, patient services, or related service delivery models.

Responsibilities

• Partner with Business Development leaders to identify, qualify, and prioritize strategic opportunities.
• Support account planning and growth strategies across key customer accounts.
• Participate in customer meetings, RFI/RFP responses, and bid defense activities.
• Guide the positioning of Patient Services solutions for prospective and existing customers.
• Develop messaging, tools, and training that increase commercial team knowledge and effectiveness.

Skills

Business Development

Commercial Strategy

Solutions Consulting

Clinical Operations

Healthcare/Life Sciences Services

Education

Bachelor's degree in Business, Life Sciences, Healthcare, or related field

Advanced degree (MBA, MS, MPH, PharmD, or equivalent)

Job description

Syneos Health is seeking a Senior Director, Go-To-Market (GTM) Strategy, Patient Services to lead cross-functional commercial initiatives, shaping strategy and translating capabilities into customer solutions.

This leadership role partners with Business Development, Operations and Marketing to drive growth, oversee messaging, playbooks, and customer collateral, and influence enterprise planning across a matrixed organization.