Senior GTM Analytics Manager — Self-Serve Data & AI

WinsAbove; Atlanta (TX); On-site; USD 165,000 - 230,000; Full time

Job summary

Cloudflare’s GTM Intelligence team is seeking a Senior GTM Analytics Manager to set and execute a vision for scalable information across our technical customer-facing groups. You’ll support Pre- and Post-Sales Operations, Solutions Engineering, Forward Deployed Engineering, and Professional Services to deliver trusted answers.

This role emphasizes building self-serve analytics foundations, defining source-of-truth metrics, and partnering with Data to govern data models and context layers.

Qualifications

• 8+ years in analytics, business intelligence, analytics engineering, or GTM/Services operations at a high-growth B2B SaaS or technology company.
• Direct experience supporting at least one: Pre- or Post-Sales Operations, Solutions/Sales Engineering, Forward Deployed Engineering, Professional Services, or Customer Success.
• Deep data modeling expertise, including dimensional modeling, entity design, and metric layer design.
• Expert SQL skills and hands-on experience with modern data stack tools such as BigQuery, dbt, or a semantic/metrics layer (e.g., LookML, Cube).
• Strong working knowledge of GTM and services systems data, such as Salesforce, professional services automation tools, and product usage/telemetry data.
• A clear, informed view on how AI changes analytics, including semantic layers, retrieval and context design for LLMs, text-to-SQL, and agent-based access to governed data.
• A track record of defining and rolling out source-of-truth metrics across multiple stakeholder groups, including handling disagreements over definitions.
• Proven ability to lead complex, cross-functional programs without formal authority, and to influence executives and engineers alike.
• Excellent written and verbal communication skills, including turning ambiguous business questions into precise technical requirements and back again.
• BA/BS in a quantitative, technical, or business field. A Master's in Data Science, Analytics, Computer Science, or an MBA is a plus.

Responsibilities

• Define and drive a multi-year strategy for Pre-Sales, Post-Sales, Solutions Engineering, FDE, and Professional Services find, trust, and use data, including a maturity model and a phased roadmap.
• Act as a thought leader on scaling information in an AI-first world, working out how semantic layers, governed metrics, and well-built context let AI assistants and agents give accurate, consistent answers grounded in our business.
• Review the current mix of dashboards, reports, and tools across these teams. Create a plan to consolidate them, retire duplicates, and move toward a single source of truth.
• Define, document, and carry out the official metrics for the teams you support.
• Keep metric definitions aligned with corporate definitions from Finance and Data, and resolve conflicts between teams with clear, defensible logic.
• Act as the main business and technical partner to the central Data team for the stakeholders you support.
• Influence and review the design of data models across systems such as Salesforce, professional services tools, product usage and telemetry, support, and finance.
• Design how people get answers: self-serve access, natural-language and AI-assisted querying, embedded insights in daily workflows, and curated metric catalogs.
• Set up a formal intake and governance process for new metric and data requests, including prioritization, ownership, certification, and change management.
• Build trusted relationships with leaders in Sales, Solutions Engineering, FDE, Professional Services, Customer Success, Operations, Finance, and Data.
• Explain complex technical and analytical ideas clearly to executives so they can make decisions.

Skills

Analytics leadership

SQL proficiency

Data modeling

Cross-functional collaboration

Communication

AI/ML awareness

Education

BA/BS in quantitative field

Master's in Data Science/Analytics

Tools

BigQuery

dbt

LookML

Cube

Salesforce

Job description

Cloudflare’s GTM Intelligence team is seeking a Senior GTM Analytics Manager to set and execute a vision for scalable information across our technical customer-facing groups. You’ll support Pre- and Post-Sales Operations, Solutions Engineering, Forward Deployed Engineering, and Professional Services to deliver trusted answers.

This role emphasizes building self-serve analytics foundations, defining source-of-truth metrics, and partnering with Data to govern data models and context layers.