Senior Global Process & Productivity Engineer

Lam Research Salzburg GmbH; Fremont (CA); Hybrid; USD 125,000 - 270,000; Full time

Job summary

Lam Research in Fremont, CA is seeking a Global Product Support Engineer to support field engineers, technicians, and product specialists. You will diagnose, troubleshoot, repair, and debug complex semiconductor equipment, delivering rapid resolutions to ensure customer satisfaction.

You will provide process-related technical support to field process engineers, assist with Fab process qualifications, train field service teams, and prepare BKM documents. Occasional travel up to 20% is expected.

Qualifications

• Bachelor's degree in a related field with extensive semiconductor equipment experience.
• Strong troubleshooting and diagnostic skills for complex equipment issues.

Responsibilities

• Provide technical support to field process engineers and product support personnel.
• Diagnose, troubleshoot, repair, and debug complex semiconductor equipment.
• Lead process-related enhancements and document best practices (BKM).
• Travel up to 15%–20% as required.

Skills

Process engineering

Technical support

Troubleshooting

Field service

Education

Bachelor's degree + 12 years experience

Master's degree + 8 years

PhD + 5 years

Job description

Lam Research in Fremont, CA is seeking a Global Product Support Engineer to support field engineers, technicians, and product specialists. You will diagnose, troubleshoot, repair, and debug complex semiconductor equipment, delivering rapid resolutions to ensure customer satisfaction.

You will provide process-related technical support to field process engineers, assist with Fab process qualifications, train field service teams, and prepare BKM documents. Occasional travel up to 20% is expected.