Global Product Support Engineer II — Semiconductors

Lam Research; Tualatin (OR); Hybrid; USD 75,000 - 105,000; Full time

Job summary

Lam Research in Oregon is seeking a Global Product Support Engineer to serve as the backbone of technical support for field engineers, technicians, and product teams. You will diagnose, troubleshoot, repair, and debug complex electro/mechanical equipment to ensure rapid resolution and customer satisfaction.

Work may occur at Lam facilities or in the field, with travel up to 25–30% worldwide. The role requires strong communication, structured problem solving, and collaboration across

Qualifications

• Bachelor's degree with 2+ years of related experience or advanced degree.
• Experience in electro-mechanical systems, design, or manufacturing.
• Strong written and spoken English with good presentation skills.

Responsibilities

• Provide technical support to field engineers and technicians diagnosing, troubleshooting, and repairing complex equipment.
• Respond to issues when first-line support cannot isolate or fix problems.
• Report design, reliability and maintenance problems to engineering and document field service activities.
• Travel 25–30% worldwide to customer sites and Lam facilities.

Skills

Communication skills

English fluency

Presentation skills

Problem solving

Education

Bachelor's degree

Tools

Lam Electrofill

Job description

Lam Research in Oregon is seeking a Global Product Support Engineer to serve as the backbone of technical support for field engineers, technicians, and product teams. You will diagnose, troubleshoot, repair, and debug complex electro/mechanical equipment to ensure rapid resolution and customer satisfaction.

Work may occur at Lam facilities or in the field, with travel up to 25–30% worldwide. The role requires strong communication, structured problem solving, and collaboration across