Global Process Productivity Engineer - Semiconductor Equipment

Lam Research; Fremont (CA); Hybrid; USD 125,000 - 270,000; Full time

Job summary

Lam Research is seeking a Global Product Support Engineer in California to serve as the backbone of technical support for field engineers and product support staff. You will diagnose, troubleshoot, repair, and debug complex semiconductor equipment to resolve issues and ensure customer satisfaction.

The role covers providing technical support to field process engineers, troubleshooting etch chambers, and traveling up to 15–20% as needed. This position offers a hybrid work model in the Bay Area.

Qualifications

• Minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.

Responsibilities

• Provide technical support to field process engineers and product support personnel.
• Troubleshoot etch chambers for gaps in process capability, chamber matching, defects, and yield issues.
• Travel up to 15–20%.

Skills

Technical support

Troubleshooting

Field service

Product support

Education

Bachelor's degree + 12 years experience

Master's degree + 8 years experience

PhD + 5 years experience

Job description

Lam Research is seeking a Global Product Support Engineer in California to serve as the backbone of technical support for field engineers and product support staff. You will diagnose, troubleshoot, repair, and debug complex semiconductor equipment to resolve issues and ensure customer satisfaction.

The role covers providing technical support to field process engineers, troubleshooting etch chambers, and traveling up to 15–20% as needed. This position offers a hybrid work model in the Bay Area.