Senior Global Lease Analyst - Remote

Colliers; Indianapolis (IN); Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life/AD&D

Disability

401(k) with employer match

Paid time off

Holidays & flex days

Parental leave

Job summary

Colliers seeks a Senior Lease Analyst - RENT to lead global lease administration, manage client relationships, and centralize reporting across complex accounts, often within a global framework emphasizing rent presentment or payments. Remote work across various locations listed.

The role requires 5+ years in CRE lease administration or accounting, proficiency with Visual Lease, ProLease, WorkTrac, and related systems, and strong data governance.

Qualifications

• 5+ years of relevant experience in commercial real estate lease administration or accounting.
• Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred.
• Experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management systems.
• Knowledge of multi-line global accounts with 1,000+ leases and global account management structure.
• Proficient in Microsoft Office tools.

Responsibilities

• Serve as the main contact for clients and internal stakeholders regarding global lease administration matters.
• Understand client objectives, real estate portfolio strategy, and service expectation's.
• Maintain thorough understanding of client agreements for assigned accounts including boundaries of scope of work, fee structure, billing frequency and payee information.
• Ensure this information has been correctly entered and maintained as a client contract in WorkTrac.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Develop and maintain strong client governance programs such as reporting cadence, communication methods, business reviews, etc.
• Track, maintain, and communicate all expirations, option exercise dates, and other critical information.
• Drive toward achieving a net promoter score representative of strong service delivery and client relationships.
• Manage client escalations and ensure timely resolution of issues.
• Proactively identify account related risks and formulate appropriate mitigation strategies; project manage through solution.
• Oversee and ensure global team is delivering services per the client specific process and contract.
• Participate in presentations to new or existing clients for new business pitches.
• Manage assignments and delegation of database management tasks to global team members.
• Establish weekly calls and ongoing internal communications cadence with global lease admin account team members to review work, discuss outstanding issues and determine appropriate actions.
• Prepare and lead with impactful communication and professional presence.
• Foster effective communication and demonstrate professional presence, actively engaging with all team members to promote a collaborative environment.
• General understanding of AI technology and openness to adapting to the evolution of technology.
• Oversee the abstraction or input of rental obligations related to leases and all other important lease information as stipulated by client abstraction standards for assigned accounts.
• Provide final QC for abstraction process as may be required for assigned accounts.
• Demonstrate working knowledge of Colliers360, dashboards, WorkTrac, etc.
• Confirm and approve monthly client billing.
• Responsible for ensuring that all pass-through expenses are billed in accordance with contract and internal process.
• Responsible for vendor management including review and validation of invoices against lease terms, identifying discrepancies and partnering with vendors to resolve variances.
• Review recovery clauses, set up recovery pools, calculate actual recovery expenses for each tenant, and review caps, base years, and non-standard exclusions.
• Prepare and review lease-related financial statements, disclosures, reports, and monthly rental payment schedules and reconciliations as required.
• Produce variance reports comparing budgeted versus actual rent obligations.
• Experience overseeing 3rd party utility management payments.
• Track and collaborate on TI allowance disbursements / landlord obligation fulfillment.
• Manage and maintain lease accounting records in accordance with US GAAP (ASC 842) and IFRS 16 within lease management platform's
• Ensure compliance with lease accounting standards and company policies.
• Track A/R for assigned clients and elevate to appropriate parties.
• Reconcile accounts with outstanding balances and work with Landlords and clients to resolve any disputes. (eg. Landlord Ledger reconciliations)
• Assist with internal and external audits.
• Assist with monitoring, reviewing and approving all Rent, CAM, Operating Expense, Tax and Insurance payments to Landlords, including reviewing leases to insure accuracy of all charges.
• Review and validate Consumer Price Index adjustments as provided in legal documents.
• Maintain file systems, including the data integrity of information contained in the database application used for tracking all Tenant and Lease related data.
• Maintain a record of exceptions and resolve within the database.
• Assist transition manager with new account onboarding and transition process for assigned accounts.
• Responsible for maintenance of account process, procedures and playbooks working closely with Director to maintain and update as needed, ensuring consistency and compliance with overarching departmental requirements

Skills

5+ years experience

Time management

Education

Associate or bachelor’s degree in business/real estate

Tools

Visual Lease

APEX

ProLease

CoStar

WorkTrac

Lucernex

Planon

Manhattan

Job description

Colliers seeks a Senior Lease Analyst - RENT to lead global lease administration, manage client relationships, and centralize reporting across complex accounts, often within a global framework emphasizing rent presentment or payments. Remote work across various locations listed.

The role requires 5+ years in CRE lease administration or accounting, proficiency with Visual Lease, ProLease, WorkTrac, and related systems, and strong data governance.