Senior Global Creator Programs Lead

Twitch; Seattle (WA); Hybrid; USD 116,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability保险

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Twitch is hiring a Sr. Global Creator Programs Manager to lead the end-to-end, globally scaled creator activation program from Twitch’s hubs or SFHQ. You’ll build infrastructure, partner with regional leads, and drive retention toward milestones, reporting results to senior leadership.

You will collaborate across Partnerships, Product, Engineering, Business Development, and Marketing to meet ambitious membership and activation targets while maintaining creator experience.

Qualifications

• 6+ years in program management, community operations, or creator/influencer ecosystem roles (or equivalent experience)
• A track record of building and scaling programs from early stage to thousands of participants
• Experience working across distributed teams, including contractors or vendor relationships across multiple regions
• Strong operational skills: build systems, processes, and workflows that scale, and partner effectively across Product, Engineering, Marketing, and Partnerships
• A data-driven mindset, with comfort using AI and automation tools to improve program efficiency without compromising creator experience
• Excellent written and verbal communication: present program strategy to Directors and VPs

Responsibilities

• Own the operational strategy and execution of the scaled retention program: community infrastructure, progression systems, and cohort-based programming
• Work closely with a team of contract-based regional community leads driving community operations, programming facilitation, and cohort support across priority markets
• Design and run rolling cohort programs, including facilitator management and educational programming (webinar series, office hours)
• Develop and execute regional go-to-market plans to drive program membership and creator activation
• Own the creator verification pipeline, ensuring participants meet eligibility criteria and represent active, authentic creators
• Define, track, and report program success metrics: membership, conversion, retention milestones, and time-to-graduation
• Identify and mitigate program risks early, iterating on program design based on creator feedback and performance data

Job description

Twitch is hiring a Sr. Global Creator Programs Manager to lead the end-to-end, globally scaled creator activation program from Twitch’s hubs or SFHQ. You’ll build infrastructure, partner with regional leads, and drive retention toward milestones, reporting results to senior leadership.

You will collaborate across Partnerships, Product, Engineering, Business Development, and Marketing to meet ambitious membership and activation targets while maintaining creator experience.