Global Creator Programs Lead: Scale & Retention

Amazon Inc.; Irvine (CA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Twitch is hiring a Sr. Global Creator Programs Manager to own the global scaled creator activation program. You will build the program infrastructure, coordinate with regional leads, and drive creator retention with cross-functional collaboration across Partnerships, Product, Engineering, BD, and Marketing.

You will report to the Sr. Manager of Global Creator Programs and can work from San Francisco or hub locations in Seattle, Irvine, or NYC, with West Coast hours.

Qualifications

• 6+ years of program or project management experience.
• 6+ years in program management, community operations, or creator/influencer ecosystem roles.
• Track record of building and scaling programs to thousands of participants.
• Experience with distributed teams and vendor relationships across regions.
• Strong systems thinking and cross-functional partnership skills.
• Data-driven, with comfort using automation tools to boost efficiency.

Responsibilities

• Own end-to-end scope of the scaled retention program and its infrastructure.
• Lead regional community leads and drive membership and activation targets.
• Design rolling cohort programs and manage facilitators and education series.
• Develop regional go-to-market plans to grow program participation.
• Manage creator verification and measure program success metrics.
• Identify risks and iterate program design from creator feedback and data.

Skills

Program management

Project management

Cross-functional collaboration

Data-driven decision making

Narrative writing

Communication with Directors/VPs

Tools

Discord

Slack

Tableau

Mode

Salesforce

Airtable

Job description

Twitch is hiring a Sr. Global Creator Programs Manager to own the global scaled creator activation program. You will build the program infrastructure, coordinate with regional leads, and drive creator retention with cross-functional collaboration across Partnerships, Product, Engineering, BD, and Marketing.

You will report to the Sr. Manager of Global Creator Programs and can work from San Francisco or hub locations in Seattle, Irvine, or NYC, with West Coast hours.