Senior Global Creator Programs Lead

Game Companies; New York (NY); On-site; USD 116,000 - 185,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Twitch is seeking a Sr. Global Creator Programs Manager to own the end-to-end activation program for creators worldwide. You will build the program infrastructure, coordinate with regional leads, and drive retention milestones while reporting progress to senior leaders.

Collaborate across Partnerships, Product, Engineering, Business Development, and Marketing to achieve ambitious membership and activation targets. Hybrid work-from-LA, SF, NYC, Seattle hubs with PST hours.

Qualifications

• 6+ years in program management, community operations, or creator/influencer ecosystem roles.
• Track record of building and scaling programs from early stage to thousands of participants.
• Experience working across distributed teams, including contractors or vendor relationships across regions.
• Strong operational skills: build systems, processes, workflows that scale.
• Data-driven mindset with comfort using AI/automation tools to improve efficiency.
• Excellent written and verbal communication, presenting strategy to Directors and VPs.

Responsibilities

• Own the operational strategy and execution of the scaled retention program: community infrastructure, progression systems, and cohort-based programming.
• Work with contract-based regional community leads driving operations, programming facilitation, and cohort support across priority markets.
• Design and run rolling cohort programs, including facilitator management and educational programming.
• Develop and execute regional go-to-market plans to drive program membership and creator activation.
• Own the creator verification pipeline, ensuring eligibility and authentic creators.
• Define, track, and report program success metrics: membership, conversion, retention milestones, time-to-graduation.
• Identify and mitigate program risks early, iterating on design based on feedback and data.

Skills

Program management

Community operations

Creator ecosystem

Cross-functional collaboration

Data-driven mindset

Communication

Job description

Twitch is seeking a Sr. Global Creator Programs Manager to own the end-to-end activation program for creators worldwide. You will build the program infrastructure, coordinate with regional leads, and drive retention milestones while reporting progress to senior leaders.

Collaborate across Partnerships, Product, Engineering, Business Development, and Marketing to achieve ambitious membership and activation targets. Hybrid work-from-LA, SF, NYC, Seattle hubs with PST hours.