Global Creator Programs Lead

Twitch; San Francisco (CA); Hybrid; USD 127,000 - 185,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k)

Parental Leave

Flexible PTO

Amazon Discount

Job summary

Twitch is the world’s leading live streaming platform, connecting creators and communities across gaming, entertainment, music, sports, cooking, and more. The Sr.

Global Creator Programs Manager will own end-to-end, global scaled creator activation, building infrastructure, coordinating regional leads, and driving retention milestones. You’ll partner with Partnerships, Product, Engineering, Business Development and Marketing to meet ambitious targets and report performance to senior leadership.

Qualifications

• 6+ years in program management, community operations, or creator/influencer ecosystem roles (or equivalent)
• Track record of building and scaling programs from early stage to thousands of participants
• Experience across distributed teams with contractors or vendors across regions
• Strong operational skills: building scalable systems, processes, workflows, cross-functional partnering
• Data-driven mindset; comfortable using AI and automation tools to improve efficiency without harming creator experience
• Excellent written and verbal communication; can present strategy to Directors and VPs

Responsibilities

• Own operational strategy and execution of the scaled retention program, including infrastructure and progression systems
• Lead contract-based regional community leads to drive operations and cohort support
• Design and run rolling cohort programs with facilitator management and educational webinars
• Develop regional go-to-market plans to drive program membership and activation
• Own the creator verification pipeline and eligibility criteria
• Define, track, and report success metrics: membership, conversion, retention milestones
• Identify and mitigate program risks and iterate designs based on feedback and data

Skills

Program management

Community operations

Creator ecosystem

Distributed teams

Operational systems

Data-driven mindset

Communication

Tools

Tableau

Mode

Salesforce

Airtable

Discord

Slack

Job description

Twitch is the world’s leading live streaming platform, connecting creators and communities across gaming, entertainment, music, sports, cooking, and more. The Sr.

Global Creator Programs Manager will own end-to-end, global scaled creator activation, building infrastructure, coordinating regional leads, and driving retention milestones. You’ll partner with Partnerships, Product, Engineering, Business Development and Marketing to meet ambitious targets and report performance to senior leadership.