Global Creator Programs Architect

Game Companies; Seattle (WA); Hybrid; USD 116,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability保险

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Twitch is seeking a Sr. Global Creator Programs Manager to own the end-to-end execution of a global scaled creator activation program. You will build and operate the program’s infrastructure, coordinate with regional leads, and drive retention milestones.

This role reports to the Sr. Manager of Global Creator Programs from Twitch’s hubs, including Seattle, WA, with PST hours. You will collaborate with Partnerships, Product, Engineering, Business Development, and Marketing to meet ambitious

Qualifications

• 6+ years in program management or related roles.
• Proven track record of scaling programs from early stage to thousands of participants.
• Experience working across distributed teams and with contractors or vendors.
• Strong operational skills; can build scalable systems, processes, and workflows.
• Data-driven mindset with comfort using AI and automation tools.
• Excellent written and verbal communication to Directors and VPs.

Responsibilities

• Own the operational strategy and execution of the scaled retention program: community infrastructure, progression systems, and cohort-based programming.
• Work with a team of contract-based regional community leads driving operations and programming across priority markets.
• Design and run rolling cohort programs, including facilitator management and educational programming.
• Develop and execute regional go-to-market plans to drive program membership and creator activation.
• Own the creator verification pipeline, ensuring participants meet eligibility criteria and represent active, authentic creators.
• Define, track, and report program success metrics: membership, conversion, retention milestones, and time-to-graduation.
• Identify and mitigate program risks early, iterating on program design based on feedback and data.

Skills

Program management

Community operations

Creator ecosystem

Cross-functional collaboration

Data-driven mindset

Communication

Operational systems

Tools

Discord

Slack

Tableau

Salesforce

Airtable

Job description

Twitch is seeking a Sr. Global Creator Programs Manager to own the end-to-end execution of a global scaled creator activation program. You will build and operate the program’s infrastructure, coordinate with regional leads, and drive retention milestones.

This role reports to the Sr. Manager of Global Creator Programs from Twitch’s hubs, including Seattle, WA, with PST hours. You will collaborate with Partnerships, Product, Engineering, Business Development, and Marketing to meet ambitious