Senior Global Creator Programs Lead

Game Companies; San Francisco (CA); On-site; USD 127,000 - 185,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Twitch is seeking a Sr. Global Creator Programs Manager to lead the end-to-end execution of our global scaled creator activation program.

You will build the program’s infrastructure and collaborate with regional community leads to drive retention milestones and ownership of outcomes. You will work cross-functionally with Partnerships, Product, Engineering, Marketing, and Business Development to meet ambitious membership and retention targets, reporting to the Sr.

Qualifications

• 6+ years in program management or creator ecosystem roles.
• Experience scaling programs from early stage to thousands of participants.
• Experience with distributed teams and contractors across regions.
• Strong operating skills: building scalable systems and workflows.
• Data-driven mindset with comfort using AI to improve efficiency.
• Excellent written and verbal communication for presenting strategy.

Responsibilities

• Own the operational strategy and execution of the scaled retention program, including infrastructure and progression systems.
• Coordinate contract-based regional community leads across priority markets.
• Design and run rolling cohort programs and educational programming.
• Develop regional go-to-market plans to drive membership and activation.
• Own the creator verification pipeline ensuring eligibility and active creators.
• Define, track, and report metrics: membership, conversion, retention, time-to-graduation.
• Identify and mitigate program risks, iterating on design from creator feedback and data.

Skills

Program management

Community operations

Creator ecosystem

Cross-functional collaboration

Data-driven mindset

Communication

Job description

Twitch is seeking a Sr. Global Creator Programs Manager to lead the end-to-end execution of our global scaled creator activation program.

You will build the program’s infrastructure and collaborate with regional community leads to drive retention milestones and ownership of outcomes. You will work cross-functionally with Partnerships, Product, Engineering, Marketing, and Business Development to meet ambitious membership and retention targets, reporting to the Sr.