Senior Fulfillment Operations Leader

Amazon Inc.; Fort Worth (TX); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon.com Services LLC in Haslet, TX seeks a Senior Operations Manager for the DFW7 Fulfillment Center. You will own budgetary performance, lead a team of Operations and Area Managers, and drive Lean initiatives to exceed goals while delivering a safe, high-quality customer experience.

You will collaborate with HR, Finance, Facilities and IT to secure resources, mentor leaders, and roll out best practices across the network. This is a high-impact leadership role in a fast-paced FC environment.

Qualifications

• Bachelor's degree or equivalent required.
• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with full staffing lifecycle: interviewing, hiring, performance management, promotions and termination.

Responsibilities

• Own the operation – accountability for budgetary performance, people development and operational excellence across your area.
• Lead and develop leaders – coach and mentor a team of Operations and Area Managers.
• Drive continuous improvement – champion Lean initiatives and quality programs.
• Deliver world-class customer experience – ensure safety, quality, and performance standards are met daily.
• Collaborate cross-functionally – partner with HR, Finance, Facilities, Safety, IT and leaders to secure resources and share best practices.
• Source and nurture innovative ideas and translate them into actionable improvement plans.
• Share best practices across all departments, shifts, and the broader network.

Skills

Leadership

Lean

Budget management

People development

Operational excellence

Process improvement

Cross-functional collaboration

Education

Bachelor's degree

Engineering/Operations degree

MBA preferred

Job description

Amazon.com Services LLC in Haslet, TX seeks a Senior Operations Manager for the DFW7 Fulfillment Center. You will own budgetary performance, lead a team of Operations and Area Managers, and drive Lean initiatives to exceed goals while delivering a safe, high-quality customer experience.

You will collaborate with HR, Finance, Facilities and IT to secure resources, mentor leaders, and roll out best practices across the network. This is a high-impact leadership role in a fast-paced FC environment.