Senior Operations Leader - Fulfillment Center Growth

Amazon; Fort Worth (TX); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior Operations Manager for the DFW7 Fulfillment Center in Haslet, TX. You will own end-to-end operation accountability, lead a team of Operations and Area Managers, and drive Lean improvements to exceed business goals.

This hands-on leader will partner across HR, Finance, Facilities, Safety and IT to optimize performance and safety. In this role you will balance budget, people development, and customer experience while cultivating the next generation of

Qualifications

• Bachelor's degree or equivalent.
• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.

Responsibilities

• Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).
• Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.
• Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.
• Deliver a world-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day.
• Collaborate cross-functionally – Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success.
• Cultivate ideas – Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network.
• Share best practices – Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.

Skills

Lean techniques

Performance metrics

Staffing lifecycle

Leadership development

Education

Bachelor's degree in Engineering, Operations or related field

MBA preferred

Job description

Amazon.com Services LLC is seeking a Senior Operations Manager for the DFW7 Fulfillment Center in Haslet, TX. You will own end-to-end operation accountability, lead a team of Operations and Area Managers, and drive Lean improvements to exceed business goals.

This hands-on leader will partner across HR, Finance, Facilities, Safety and IT to optimize performance and safety. In this role you will balance budget, people development, and customer experience while cultivating the next generation of