Fulfillment Center Ops Leader - Lean, Growth & Impact

Amazon Inc.; Richmond (TX); On-site; USD 135,000 - 183,000; Full time

Job summary

Amazon.com Services LLC in Richmond, TX is seeking a Senior Operations Manager for the HOU6 fulfillment center. You will drive budget accountability, lead a multi-level leadership team, and push Lean improvements to achieve world-class customer service.

The role collaborates with HR, Finance, Facilities, Safety, and IT to secure resources and scale best practices across the network. The position demands 7+ years of direct management experience in manufacturing or distribution, a Bachelor's

Qualifications

• Bachelor's degree or equivalent required or 2+ years equivalent experience.
• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics, process improvement and Lean techniques.
• Experience with full staffing lifecycle including interviewing and performance management.
• Oversee budgetary performance and operational excellence across inbound or outbound.

Responsibilities

• Own the operation with accountability for budget, people development and performance.
• Lead and develop a team of Operations and Area Managers.
• Drive Lean initiatives and process improvements to exceed goals.
• Deliver world-class customer experience by ensuring safety, quality and performance.
• Collaborate with HR, Finance, Facilities, Safety, IT and leaders for resources and best practices.
• Source and nurture ideas to improve the network and share across departments.

Skills

Leadership

Lean initiatives

Budgeting

People development

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Amazon.com Services LLC in Richmond, TX is seeking a Senior Operations Manager for the HOU6 fulfillment center. You will drive budget accountability, lead a multi-level leadership team, and push Lean improvements to achieve world-class customer service.

The role collaborates with HR, Finance, Facilities, Safety, and IT to secure resources and scale best practices across the network. The position demands 7+ years of direct management experience in manufacturing or distribution, a Bachelor's