Senior Fulfillment Center Ops Leader

Flexport; Flemington (NJ); Presencial; USD 128.000 - 160.000; Jornada completa

Descripción de la vacante

Flexport seeks a Sr. Operations Manager to lead our Philipsburg, NJ fulfillment center. You will manage 300+ associates and 10 managers, shaping operations for both direct-to-consumer and business-to-business channels. Your focus will be on productivity, accuracy, and customer satisfaction in a fast-paced environment.

You will drive budgeting, safety, cross-functional collaboration, and continuous improvement, contributing to a world-class facility and Flexport’s growth in global trade.

Formación

• Bachelor's degree in business administration, logistics, supply chain management, or related field.
• Proven experience as a Site Leader or similar leadership role in large-scale fulfillment/distribution.
• Strong knowledge of fulfillment center operations—order processing, inventory, warehousing, and shipping.

Responsabilidades

• Oversee day-to-day operations of the fulfillment center for D2C and B2B customers.
• Lead and develop a 300+ associate team, plus 10 salaried managers and supervisors.
• Develop and implement strategies to optimize productivity, quality and customer satisfaction.
• Establish D2C vs B2B fulfillment distinctions and appropriate flow paths.
• Monitor KPIs and drive continuous improvement and cost efficiency.
• Foster a culture of safety and ensure health and safety compliance.
• Develop and manage the fulfillment center budget and control expenses.
• Collaborate cross-functionally with logistics, procurement, CS, and QA.
• Drive innovation through process optimization and technology adoption.

Conocimientos

Leadership

Budgeting

Data analysis

Project management

Staff development

Educación

Bachelor's degree in business administration

Herramientas

WMS

Descripción del empleo

Flexport seeks a Sr. Operations Manager to lead our Philipsburg, NJ fulfillment center. You will manage 300+ associates and 10 managers, shaping operations for both direct-to-consumer and business-to-business channels. Your focus will be on productivity, accuracy, and customer satisfaction in a fast-paced environment.

You will drive budgeting, safety, cross-functional collaboration, and continuous improvement, contributing to a world-class facility and Flexport’s growth in global trade.