Fulfillment Center Area Manager & People Leader

Flexport, Inc.; Phillipsburg (NJ); Vor Ort; USD 7.100 - 89.000; Vollzeit

Zusammenfassung

Flexport seeks an Area Manager for one of our largest fulfillment partners in Phillipsburg, NJ. You will coach, manage, and develop a team of 30-100 on the operating floor, communicating policies and ensuring safety and compliance while driving process improvements.

As part of the Operations team, you will own performance reporting, monitor on-time receiving and shipping, inventory accuracy, and packing quality, and collaborate with Growth and Engineering to resolve systemic challenges in a

Qualifikationen

• Demonstrated leadership experience managing teams.
• Strong communication and policy-cascading abilities.
• Ability to analyze data to drive improvements.

Aufgaben

• Coach, manage, and develop a team of 30-100.
• Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Create, manage, and support recognition programs across your department.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality.
• Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed.
• Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems.
• Serve as an escalation point to mitigate risks and resolve issues.
• Measure and respond to gaps in inventory accuracy, facilitating strategic initiatives to identify root causes and resolve them.
• Review defect rates to identify trends and expose opportunities to improve operations both internally and across the network.
• Track learnings and best practices to contribute to Standard Operating Procedures (SOPs).
• Help prioritize the resolution of systemic problems, working closely with our Growth and Engineering teams.

Kenntnisse

People leadership

Team management

Communication

Problem solving

Data analysis

Google Sheets

Process improvement

Tools

Google Sheets

Excel

SQL

Jobbeschreibung

Flexport seeks an Area Manager for one of our largest fulfillment partners in Phillipsburg, NJ. You will coach, manage, and develop a team of 30-100 on the operating floor, communicating policies and ensuring safety and compliance while driving process improvements.

As part of the Operations team, you will own performance reporting, monitor on-time receiving and shipping, inventory accuracy, and packing quality, and collaborate with Growth and Engineering to resolve systemic challenges in a