Senior Fulfillment Operations Leader

Amazon; Ocala (FL); Vor Ort; USD 135.000 - 183.000; Vollzeit

Zusammenfassung

Amazon.com Services LLC is seeking a Senior Operations Manager to oversee XL fulfillment center operations, including budget, safety, productivity, staffing, and strategy. You will lead a team of Operations and Area Managers to drive performance and customer experience in a fast-paced, large-scale facility.

This role requires 7+ years of management, strong analytical skills, and experience with Lean methods and third-party resources.

Qualifikationen

• Bachelor's degree or equivalent.
• 7+ years of direct management experience in logistics or distribution.
• Proven track record of delivering performance and financial results under pressure.
• Experience with performance metrics, process improvement, and Lean methodologies.
• Experience with full lifecycle staffing and hiring.
• Strong analytical and communication skills.
• Experience managing third-party resources and contingent workforce.

Aufgaben

• Owns and delivers the operational budget for the functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations.
• Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning.
• Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact.
• Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
• Establishes objectives and metrics for safety, quality, productivity, and customer experience.
• Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable.
• Mentors and develops leaders and staff.
• Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
• Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives

Kenntnisse

Leadership

Data analysis

Lean methodologies

Staffing

Hiring

Communication

Contingent workforce

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Amazon.com Services LLC is seeking a Senior Operations Manager to oversee XL fulfillment center operations, including budget, safety, productivity, staffing, and strategy. You will lead a team of Operations and Area Managers to drive performance and customer experience in a fast-paced, large-scale facility.

This role requires 7+ years of management, strong analytical skills, and experience with Lean methods and third-party resources.