Senior Fulfillment Center Operations Leader

Amazon Inc.; Shreveport (LA); On-site; USD 122,000 - 164,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking a Sr. Operations Manager in Shreveport, LA to lead a site-focused team of Operations and Area Managers. You will drive Lean-based process improvements, safety, quality, and customer experience while developing leadership strength within the Fulfillment Center.

This role demands strategic leadership to balance operational excellence with people development, fostering positive employee relations and delivering results across all areas of the facility.

Qualifications

• Bachelor's degree or equivalent.
• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics, process improvement and Lean techniques.
• Full staffing lifecycle experience: interviewing, hiring, performance management, promotions and termination.

Responsibilities

• Leads development and implementation of quality and process-improvement initiatives, using Lean methodologies.
• Oversees performance of Inbound or Outbound operations, including safety, quality and customer experience.
• Sets expectations for Operations and Area Managers; measures performance and provides constructive feedback.
• Leverages Managers to source ideas and implement improvement plans for the area.
• Ensures best practices are shared across departments, shifts and the network.

Skills

Lean methodologies

Performance metrics

People leadership

Budget management

Education

Bachelor's degree or equivalent

Bachelor's degree in Engineering, Operations or related field

MBA (preferred)

Job description

Amazon.com Services LLC is seeking a Sr. Operations Manager in Shreveport, LA to lead a site-focused team of Operations and Area Managers. You will drive Lean-based process improvements, safety, quality, and customer experience while developing leadership strength within the Fulfillment Center.

This role demands strategic leadership to balance operational excellence with people development, fostering positive employee relations and delivering results across all areas of the facility.