Senior Fulfillment Operations Leader

Amazon Inc.; Merrillville (IN); Sur place; USD 135 000 - 183 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) matching

Paid time off

Parental leave

Résumé du poste

Amazon is seeking a Sr. Operations Manager for our Merrillville Fulfillment Center to lead a team of Operations and Area Managers, drive Lean initiatives, and align budget and people development with site objectives.

You will balance operational excellence with leadership development, ensure safety and quality, and partner with HR, Finance, Facilities, Safety, IT, and other senior managers to secure resources and deliver results.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of Amazon experience
• 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
• Prior experience with performance metrics, process improvement and Lean techniques

Responsabilités

• Lead development and implementation of quality improvement and process optimization initiatives, including Lean methodologies, to enhance operational efficiency within their functional area and enable the FC to consistently achieve and surpass business objectives.
• Responsible for overall performance of either Inbound or Outbound operation, including safety, quality and customer experience
• Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers accountable for their performance and the performance of their departments.
• Leverages Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Connaissances

Leadership

Performance metrics

Lean methodologies

Team development

Formation

Bachelor's degree or equivalent

Description du poste

Amazon is seeking a Sr. Operations Manager for our Merrillville Fulfillment Center to lead a team of Operations and Area Managers, drive Lean initiatives, and align budget and people development with site objectives.

You will balance operational excellence with leadership development, ensure safety and quality, and partner with HR, Finance, Facilities, Safety, IT, and other senior managers to secure resources and deliver results.