Senior Fulfillment Center Operations Leader

Amazon Inc.; Fall River (MA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Inc. in Fall River, MA seeks a Sr.

Operations Manager to oversee all budgetary, people development and site operations objectives, leading a team of Operations and Area Managers to meet performance targets and customer experience goals. You will drive Lean and process improvement initiatives, partner with HR, Finance and Safety, and develop leadership bench strength across the Fulfillment Center while maintaining safety and quality standards.

Qualifications

• 7+ years direct management experience in manufacturing, production or distribution
• Experience with full staffing lifecycle: interviewing, hiring, performance management, promotions, termination
• Experience with performance metrics, process improvement and Lean techniques
• Bachelor's degree in Engineering, Operations or related field; MBA preferred

Responsibilities

• Drive Lean initiatives and process changes to meet and exceed business plans
• Oversee safety, quality, performance and customer experience for inbound or outbound operations
• Set expectations for Operations and Area Managers and measure performance
• Leverage Managers to generate improvement plans and share best practices across departments
• Collaborate with HR, Finance, Facilities, Safety, IT to secure resources for projects and initiatives
• Lead cross-functional teams to build leadership bench strength within the Fulfillment Center

Skills

Lean techniques

People leadership

Operations management

Performance metrics

Education

Bachelor's degree or equivalent

MBA preferred

Job description

Amazon Inc. in Fall River, MA seeks a Sr.

Operations Manager to oversee all budgetary, people development and site operations objectives, leading a team of Operations and Area Managers to meet performance targets and customer experience goals. You will drive Lean and process improvement initiatives, partner with HR, Finance and Safety, and develop leadership bench strength across the Fulfillment Center while maintaining safety and quality standards.