Senior Fulfillment Center Operations Leader

Amazon Inc.; Virginia Beach (VA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Sign-on payments

Job summary

Amazon.com Services LLC in Virginia Beach seeks a Sr. Operations Manager to own budget, people development and site objectives.

You will lead a team of Operations and Area Managers, coach and mentor staff, and build leadership bench strength within the Fulfillment Center. You will drive Lean and quality initiatives, set expectations, measure performance, and collaborate with HR, Finance, Safety and IT to secure resources.

Qualifications

• 7+ years of direct management experience in logistics, fulfillment, manufacturing, engineering or distribution
• Experience with Lean methodologies
• Strong analytical capability and data-driven problem solving
• Excellent communication skills in English (written and verbal)
• Experience with full staffing lifecycle: interviews, hiring, performance management
• Experience managing third-party resources and contingent workforce

Responsibilities

• Drive Lean and quality initiatives to meet and exceed business plans
• Oversee safety, quality, performance and customer experience for inbound or outbound operations
• Set expectations for Operations and Area Managers; measure performance and accountability
• Leverage staff to create improvement plans and share best practices across departments and shifts
• Collaborate with HR, Finance, Facilities, Safety, IT to secure resources for projects

Skills

Lean methodologies

Analytical capability

Performance metrics

Communication skills

Staffing lifecycle

Contingent workforce

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Virginia Beach seeks a Sr. Operations Manager to own budget, people development and site objectives.

You will lead a team of Operations and Area Managers, coach and mentor staff, and build leadership bench strength within the Fulfillment Center. You will drive Lean and quality initiatives, set expectations, measure performance, and collaborate with HR, Finance, Safety and IT to secure resources.