Senior Fulfillment Center Leader: D2C & B2B Ops

Flexport; Easton (Northampton County); On-site; USD 128,000 - 160,000; Full time

Job summary

Flexport in Philipsburg, NJ is seeking a Sr. Operations Manager to oversee a 300+ member fulfillment center team. You will lead daily D2C and B2B operations, drive efficiency, and align processes with company goals.

The role requires hands-on leadership, budget management, and a track record of improving KPIs while ensuring safety and compliance in a fast-paced environment. Join us to help scale a world-class operation.

Qualifications

• Bachelor’s degree in business administration, logistics, or related field is required.
• Experience as a Site Leader or in a large-scale fulfillment environment.
• Strong knowledge of fulfillment center operations, including warehousing and shipping.
• Proven ability to manage large teams of hourly and salaried employees.
• Excellent leadership, communication, and data-driven decision-making skills.
• Experience with budgeting and cost management.
• Familiarity with WMS and health and safety regulations.
• Ability to thrive in a fast-paced, high-pressure environment.

Responsibilities

• Provide strong leadership, guidance, and mentorship to a 300+ associate team.
• Oversee day-to-day fulfillment center operations, ensuring accurate orders and inventory control.
• Develop and implement strategies to optimize productivity, quality, and customer satisfaction.
• Collaborate with departments like logistics, procurement, and customer service.
• Drive budgeting, cost control, and continuous improvement initiatives.

Skills

Site leadership

Team management

Leadership & communication

Data analysis

Budgeting & cost management

WMS familiarity

Health & safety compliance

Strategic thinking

Problem solving

Education

Bachelor’s degree in business administration, logistics, supply chain management, or related field

Advanced degree preferred

Job description

Flexport in Philipsburg, NJ is seeking a Sr. Operations Manager to oversee a 300+ member fulfillment center team. You will lead daily D2C and B2B operations, drive efficiency, and align processes with company goals.

The role requires hands-on leadership, budget management, and a track record of improving KPIs while ensuring safety and compliance in a fast-paced environment. Join us to help scale a world-class operation.