Senior Front-End Guest Experience Manager

Coborn's, Inc.; Moorhead (MN); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

10% employee discount on groceries

DailyPay

Paid Time Off

Floating holidays

Sunday premium pay

Military leave

Employee recognition programs

Health & Wellness programs

EAP

ESOP – employee stock ownership plan

Education benefits including tuition &

Tuition reimbursement

Job summary

Coborn's, Inc. is seeking a Senior Guest Services Manager to lead the front-end team across checkout and service areas.

You will supervise, train, and coach cashiers, baggers, cart pushers, and self-checkout staff while ensuring high guest service standards and smooth front-end operations including registers, parcel pickup, and click-and-collect. The role emphasizes leadership, team development, and delivering a positive guest experience in a dynamic retail environment within Coborn's, Inc.'s

Qualifications

• Must be at least 18 years of age.
• Previous retail/customer service experience preferred

Responsibilities

• Provide leadership and direction to the front-end team, including cashiers, baggers, cart pushers, customer service desk staff and self-checkout representatives.
• Supervise, train, coach, and develop front end team members and oversee front end operations (cash registers, bookkeeping, parcel pickup, cart room, click and collect, parking lot).

Job description

Coborn's, Inc. is seeking a Senior Guest Services Manager to lead the front-end team across checkout and service areas.

You will supervise, train, and coach cashiers, baggers, cart pushers, and self-checkout staff while ensuring high guest service standards and smooth front-end operations including registers, parcel pickup, and click-and-collect. The role emphasizes leadership, team development, and delivering a positive guest experience in a dynamic retail environment within Coborn's, Inc.'s