Guest Services Manager: Lead Front-End & Guest Experience

Coborn's Incorporated; New Prague (MN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Employee discount (10% on groceries)

Paid Time Off

DailyPay access to pay before payday

Paid holidays & premium Sunday pay

401(k) with company match up to 20%

ESOP and education benefits

Health & wellness programs

Employee assistance program (EAP)

Job summary

Coborn's Incorporated is seeking a Guest Services Manager to supervise the front-end team and uphold guest service standards across self-checkouts and regular checkout areas.

The role involves assisting the Sr. Guest Services Manager and overseeing various front-end operations, including bagging, parcel pickup, click-and-collect, and parking lot areas. A strong background in retail and customer service is preferred, with opportunities for career growth in a member-owned company.

Qualifications

• Must be at least 18 years of age.
• Previous retail/customer service experience preferred

Responsibilities

• Supervise and direct the front-end team while maintaining guest service standards.
• Assist with Guest Services, self-checkouts, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.
• Support Sr. Guest Services Manager in daily front-end operations.

Skills

Customer service

Retail experience

Job description

Coborn's Incorporated is seeking a Guest Services Manager to supervise the front-end team and uphold guest service standards across self-checkouts and regular checkout areas.

The role involves assisting the Sr. Guest Services Manager and overseeing various front-end operations, including bagging, parcel pickup, click-and-collect, and parking lot areas. A strong background in retail and customer service is preferred, with opportunities for career growth in a member-owned company.