Senior Front-End Dept Leader | Customer Experience

Smith's Food & Drug Centers; Los Alamos (NM); On-site; USD 42,000 - 55,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a Front-end Supervisor to lead the front-end team, ensure outstanding customer service, and achieve department goals. You will supervise daily activities, manage scheduling, and uphold safety and compliance standards across the store.

Responsibilities include coaching staff, implementing promotions, handling cash processes, and maintaining a welcoming environment for customers while supporting store management with budgeting and performance reviews.

Qualifications

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Retail or Customer Service experience.
• Front-end experience.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Retail or Customer Service experience

Front-end experience

Education

High school diploma or equivalent

Front-end Supervisor

Management experience

Retail experience

Second language: speaking, reading and/or writing

Job description

Smith's Food & Drug Centers is seeking a Front-end Supervisor to lead the front-end team, ensure outstanding customer service, and achieve department goals. You will supervise daily activities, manage scheduling, and uphold safety and compliance standards across the store.

Responsibilities include coaching staff, implementing promotions, handling cash processes, and maintaining a welcoming environment for customers while supporting store management with budgeting and performance reviews.