Front-End Department Lead - Customer Experience

Smith's Food & Drug Centers; Reno (NV); On-site; USD 42,000 - 54,000; Full time

Job summary

Smith's Food & Drug Centers is seeking a Front-end supervisor to help manage daily operations, lead a team, and ensure exceptional customer experiences in our Reno, NV store. You will assist in achieving sales and profit objectives, oversee front-end functions, and promote a welcoming environment that reflects our Customer 1st approach.

The role requires strong communication, math aptitude, and prior retail or customer service experience.

Qualifications

• Minimum: ability to handle stressful situations.
• Minimum: effective communication skills.
• Minimum: knowledge of basic math.
• Minimum: retail or customer service experience.

Responsibilities

• Assist the department manager in reaching sales and profit goals for the department.
• Assist in directing and supervising all functions, duties and activities for the Front-end department.
• Support day-to-day Front-end operations.
• Execute best practices and Front-end standards established for the department.
• Embrace the Customer 1st strategy and ensure associates deliver excellent customer service.
• Uphold the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Skills

Stress management

Communication skills

Math basics

Retail/CS experience

Education

High school diploma or equivalent

Job description

Smith's Food & Drug Centers is seeking a Front-end supervisor to help manage daily operations, lead a team, and ensure exceptional customer experiences in our Reno, NV store. You will assist in achieving sales and profit objectives, oversee front-end functions, and promote a welcoming environment that reflects our Customer 1st approach.

The role requires strong communication, math aptitude, and prior retail or customer service experience.