Front-End Supervisor: Customer Experience & Growth

Smith's Food & Drug Centers; Heber (UT); On-site; USD 42,000 - 56,000; Full time

Job summary

Smith's Food & Drug Centers in Heber, Utah is seeking a Front-end Supervisor to lead our front-end team and ensure excellent customer service. You will supervise staff, manage scheduling, and help drive the department toward sales and profit goals while upholding safety and compliance standards.

The role requires effective communication, basic math, and prior front-end or retail experience. You will collaborate with store management to enhance customer experience and maintain a welcoming

Qualifications

• Requires effective communication and customer service experience.
• Ability to handle stressful situations in a retail environment.
• Prior retail or front-end experience preferred.
• Strong math skills for a cashier-led environment.
• Knowledge of product locations and store layout is helpful.

Responsibilities

• Supervise and coach front-end staff in performance of duties.
• Manage scheduling to ensure department coverage.
• Assist store management with budgeting, profit/loss reviews and financial reports.
• Develop and implement a department business plan to achieve targets.
• Create and execute promotions in partnership with store management.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Retail or Customer Service experience

Front-end experience

Education

High school diploma or equivalent

Job description

Smith's Food & Drug Centers in Heber, Utah is seeking a Front-end Supervisor to lead our front-end team and ensure excellent customer service. You will supervise staff, manage scheduling, and help drive the department toward sales and profit goals while upholding safety and compliance standards.

The role requires effective communication, basic math, and prior front-end or retail experience. You will collaborate with store management to enhance customer experience and maintain a welcoming