Senior Front Desk & Switchboard Lead

Ricoh USA, Inc.; King of Prussia (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401K

HSA

FSA

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh USA, Inc. in King of Prussia, PA is seeking a senior-level receptionist to create a professional image for the company by delivering prompt, courteous, and efficient front-desk service.

You will greet visitors, manage communications, and support meeting spaces with seating, AV, and needed materials. Responsibilities include visitor check-in, badge issuance, catering coordination, and handling minor technical issues to ensure smooth meetings.

Qualifications

• Requires high school diploma.
• Experience in a Headquarters environment preferred.
• 8+ years of receptionist experience preferred.
• Type 40 wpm.
• Must be flexible to work hours between 7:00 AM and 5:00 PM (eight-hour shift).

Responsibilities

• Welcome visitors with professionalism and warmth to ensure a positive first impression.
• Manage incoming emails with discretion, accuracy, and confidentiality.
• Efficiently check in guests, issue badges, and notify hosts without delay.
• Enforce visitor protocols to uphold security and hospitality standards.
• Prepare meeting spaces for both small and large gatherings, ensuring readiness and alignment with event requirements.
• Confirm room setups meet specifications, including seating arrangements, A/V functionality, and required materials.
• Coordinate catering orders based on meeting objectives and dietary needs.
• Monitor delivery timelines, validate setup quality, and reconcile related invoices.
• Confirm functionality of audio, video, and connectivity prior to meetings.
• Address and resolve minor technical issues to prevent disruptions.

Skills

Verbal communication

Written communication

Customer service

PC skills

Clerical skills

Telephone handling

Organizational skills

Judgment

Education

High school diploma

Job description

Ricoh USA, Inc. in King of Prussia, PA is seeking a senior-level receptionist to create a professional image for the company by delivering prompt, courteous, and efficient front-desk service.

You will greet visitors, manage communications, and support meeting spaces with seating, AV, and needed materials. Responsibilities include visitor check-in, badge issuance, catering coordination, and handling minor technical issues to ensure smooth meetings.