Senior Area Hospitality Concierge & Operations Coordinator

RICOH; United States; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, life, and disability insurance options

Retirement Savings Plan (401K)

Health Savings Account (HSA)

Flexible Spending Account (FSA) investments

Tuition assistance programs

Paid vacation time

Paid holidays annually

Health and wellness resources

Job summary

RICOH is looking for a Senior Area Customer Service Coordinator in the United States to support daily operations across Managed Services Accounts. Responsibilities include guest coordination, catering setup, and providing clerical support to executive staff. Ideal candidates should have a high school diploma and 1-3 years of related experience.

This role requires excellent organizational skills, professionalism, and proficiency in Microsoft Office, along with the ability to work independently. Benefits include medical coverage, retirement plans, and tuition assistance.

Qualifications

• 1-3 years of experience in the field or in a related area.
• Experience working in a headquarters environment preferred.

Responsibilities

• Greet visitors and validate against guest lists.
• Serve as company concierge for clients and staff.
• Coordinate catering for meetings.
• Maintain company phone and speed-dial lists.
• Assist with audio-visual equipment for meetings.

Skills

Exceptional organizational and coordination capabilities

Strong professionalism and integrity

Excellent verbal and written communication skills

Proven ability to deliver outstanding customer service

Proficient in Microsoft Office Suite

Effective problem-solving and critical-thinking skills

Skilled in operating audio-visual equipment

Ability to work independently with minimal supervision

Education

High school diploma or equivalent

Job description

RICOH is looking for a Senior Area Customer Service Coordinator in the United States to support daily operations across Managed Services Accounts. Responsibilities include guest coordination, catering setup, and providing clerical support to executive staff. Ideal candidates should have a high school diploma and 1-3 years of related experience.

This role requires excellent organizational skills, professionalism, and proficiency in Microsoft Office, along with the ability to work independently. Benefits include medical coverage, retirement plans, and tuition assistance.