Senior Front Desk Coordinator – Medical Office Leader

The Specialty Alliance; Elgin (IL); On-site; USD 35,000 - 52,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator III to manage front-office duties in a medical setting. Responsibilities include answering calls, scheduling, patient check-in/out, data entry, and chart preparation in EMR.

Candidates should have five years of medical office experience and strong organizational skills. The role emphasizes confidentiality, accuracy in registration, and effective communication with patients and staff.

Qualifications

• Minimum five years in a medical front desk or scheduling role.
• Strong data entry and patient account follow-up skills.
• Ability to handle high-volume calls with professionalism.

Responsibilities

• Answer and screen high-volume calls; record messages.
• Schedule patient appointments and procedures per policy.
• Check-in/check-out patients and verify registration forms.
• Collect payments and reconcile daily charges.
• Maintain EMR charts and scan documents.
• Provide courteous service and protect patient confidentiality.

Skills

Front desk coordination

Medical office

Scheduling

Data entry

Education

High school diploma or GED

Tools

EMR

Microsoft Excel

Microsoft PowerPoint

Job description

GI Alliance is seeking an experienced Front Desk Coordinator III to manage front-office duties in a medical setting. Responsibilities include answering calls, scheduling, patient check-in/out, data entry, and chart preparation in EMR.

Candidates should have five years of medical office experience and strong organizational skills. The role emphasizes confidentiality, accuracy in registration, and effective communication with patients and staff.