Medical Front Desk Coordinator: Scheduling & Patient Experience

GI Alliance; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office team. This role handles phones, scheduling, patient check-in/out, data entry, and basic chart preparation in the EMR.

Responsibilities include greeting patients, screening calls, collecting payments, maintaining files, and ensuring confidentiality while contributing to a smooth, efficient front office operation. Entry level with 1-4 years experience; high school diploma or GED required; familiarity with

Qualifications

• High school diploma or GED required.
• Minimum of 2 years in a medical office, front office or scheduling preferred.
• Knowledge of clinic policies and procedures beneficial.

Responsibilities

• Answer high-volume calls, screen messages, and record notes for providers.
• Schedule patient appointments and procedures per policy.
• Check-in/out patients and collect/verify information.
• Process registrations and scan documents into EMR.
• Balance and reconcile charges; communicate unpaid balances.

Skills

Phone etiquette

Data entry

Scheduling

EMR knowledge

Office equipment

Verbal communication

Written communication

Microsoft Office

Filing & organization

Adaptability

Education

High school diploma or GED

Tools

EMR

Microsoft Excel

Microsoft PowerPoint

Email

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to support the office team. This role handles phones, scheduling, patient check-in/out, data entry, and basic chart preparation in the EMR.

Responsibilities include greeting patients, screening calls, collecting payments, maintaining files, and ensuring confidentiality while contributing to a smooth, efficient front office operation. Entry level with 1-4 years experience; high school diploma or GED required; familiarity with