Senior Front Desk Lead - Medical Office & Scheduling

Paycom; Elgin (IL); On-site; USD 54,443,000 - 63,039,000; Full time

Job summary

GI Alliance seeks an experienced Front Desk Coordinator III in Elgin, IL. The role supports office operations, focusing on patient check-in/check-out, scheduling, and data entry in the EMR system.

Responsibilities include handling high-volume calls, registering patients, collecting payments, and maintaining confidential records. A minimum of five years in a medical office or scheduling is required.

Qualifications

• Education: High school diploma or GED.
• Experience: Minimum of five years of experience in a medical office, front office or scheduling experience.

Responsibilities

• Answer and screen high volume telephone calls courteously and record messages.
• Schedule patient appointments and procedures per policies.
• Check-in patients upon arrival and check-out at departure.
• Obtain accurate information from patients and complete registration forms.
• Collect patient and insurance payments and reconcile charges daily.
• Verify account balances and refunds; provide information on unpaid balances.
• File records in patient charts in EMR and prepare charts in advance.
• Transcribe letters and create forms; maintain confidentiality and organize files.

Skills

Front desk coordination

Scheduling

Phone screening

Data entry

EMR software

Microsoft Excel

Education

High school diploma or GED

Job description

GI Alliance seeks an experienced Front Desk Coordinator III in Elgin, IL. The role supports office operations, focusing on patient check-in/check-out, scheduling, and data entry in the EMR system.

Responsibilities include handling high-volume calls, registering patients, collecting payments, and maintaining confidential records. A minimum of five years in a medical office or scheduling is required.