Medical Front Desk Coordinator - Scheduling & Admin

GI Alliance; Flower Mound (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to handle front office duties in a busy medical practice, including answering phones, scheduling appointments, check-in/check-out, collecting payments, and entering data into the EMR.

The ideal candidate has a high school diploma or GED and at least two years of medical office or scheduling experience, strong communication, organization, and confidentiality, and a willingness to learn clinic policies.

Qualifications

• High school diploma or GED required.
• Minimum 2 years in medical front office or scheduling preferred.
• Ability to learn clinic policies and use computer programs.

Responsibilities

• Answer and screen high volume calls, and record messages for providers and staff.
• Schedule patient appointments and procedures according to policies.
• Check-in patients upon arrival and check-out upon departure.
• Obtain accurate information from patients and ensure forms are complete.
• Collect patient and insurance payments and reconcile charges daily.
• Verify balances and refunds; inform patients of unpaid balances.
• File records in EMR.
• Prepare patient charts and scan documents into charts in EMR.
• Transcribe letters and create forms as needed.
• Maintain confidentiality and organize front office operations.
• Perform other duties as assigned.

Skills

Customer service

Phone coordination

Scheduling

Data entry

Microsoft Excel

Verbal communication

Organization

Confidentiality

Billing basics

Education

High school diploma or GED

Tools

EMR software

Microsoft Office

Billing software

Medical office equipment

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to handle front office duties in a busy medical practice, including answering phones, scheduling appointments, check-in/check-out, collecting payments, and entering data into the EMR.

The ideal candidate has a high school diploma or GED and at least two years of medical office or scheduling experience, strong communication, organization, and confidentiality, and a willingness to learn clinic policies.